Frequently Asked Questions
What services does FLYOPS provide?
FLYOPS offers a comprehensive range of flight operations services, available 24/7/365:
- Flight Planning
- Flight Plan Preparation and Filing
- Overflight and Landing Permits
- Ground Handling (handling, catering, hotels, transfers, etc.)
- Fuel Management
FLYOPS also offers OCC Outsourcing (Operational Control Center) for optimized management of your flights. You can choose between a tailor-made service or a full-service package.
Does FLYOPS only operate in France?
No. FLYOPS is a global flight support company operating worldwide, supported by an extensive network of international partners.
Who are FLYOPS’ services for?
FLYOPS supports both pilots and airlines in the end-to-end management of their flight operations. This includes commercial flights, business aviation, ferry flights, and state/government missions.
Is FLYOPS available around the clock?
Yes. The FLYOPS operations team is available 24 hours a day, 7 days a week, 365 days a year to meet your needs.
What types of flights does FLYOPS manage?
FLYOPS handles a wide variety of operations, including:
- Commercial flights
- Military and State flights
- Business aviation
- Helicopter ferry flights
- Medevac missions
Why outsource your OCC?
Outsourcing provides total flexibility. You reduce fixed costs (no need to manage night shifts or on-call staff) while benefiting from global expertise. FLYOPS is the ideal solution for absorbing peak workloads or ensuring seamless service continuity without increasing your internal overhead.
Can FLYOPS manage overflight and landing permits?
Yes. FLYOPS handles all overflight and landing permits, as well as any other necessary formalities, ensuring your flights remain fully compliant with international regulations.
Where is FLYOPS located?
FLYOPS is headquartered in Mérignac, France. From this base, the company utilizes a global network of certified partners to provide services anywhere in the world.
Do you offer customized flight solutions?
Yes. FLYOPS adapts to the specific needs of each client and can provide fully bespoke services.
What is FLYOPS’ approach to safety and compliance?
Safety is our top priority. We provide real-time monitoring of conflict zones and international regulatory changes. Every flight plan is rigorously checked for compliance with ICAO standards and the specific requirements of each country transitioned.
How are your services billed?
FLYOPS offers a transparent pricing structure adapted to your flight volume. You can choose a “Pay-per-flight” (a la carte) model or monthly flat-rate packages for regular operations.
No hidden fees: Everything is clearly detailed in our quotes and invoices.
How can I contact FLYOPS for a question or a quote?
You can reach our team via the contact form on our website, by email, or by phone. FLYOPS is available at any time to answer your questions or provide a detailed quote.
For any questions, please contact us
Outsource your OCC
Benefit from our 24/7 Operations Control Center.
FLYOPS offers airlines an outsourced operational control center. This service provides several advantages:
- Optimization and control of expenses and costs
- Immediate availability, even on short notice
- No human resources or scheduling issues
- Trained and dedicated teams
- Guaranteed 24/7 service